As most of you probably know, our final TOC event at New Berlin Hills 2 weeks ago was marred by a tee time snafu and by slow play of the groups in front of us. Later John Rader of NBH, who wasn't present at the course that day, took full responsibility for the issues and offered us free rounds of golf to make up for it.
This was an unsolicited offer on his part, as he made it before we had time to contact him and complain, apparently hearing about the problems from his staff.
I have just received from John 21 certificates for a free round of golf, with cart, for any time on any day up through the end of 2014. I will pass them out to the 21 attendees of the event as I see them over the next week or 2.
Kudos to New Berlin Hills and John Rader for going above and beyond to correct this problem.
I vote we have an outing there again next year,
Jack
No comments:
Post a Comment